Privacy Policy

Patten Labs, an Ontario, Canada business, operates Sync Start.

Privacy questions: info@patten-labs.com

This page describes what this app collects, stores, and sends. It does not describe other Patten Labs products.

To use the timer you create an account. We store the email you register with. The account system also returns a name and a role, and the app displays those.

You can sign in with Google, Apple, or Microsoft. Those companies then handle that sign-in request.

After you sign in, the app keeps an access token in this browser’s local storage so you stay signed in.

We send a one-time code to your email when you register with email and password. We send a reset link if you ask to reset your password.

When you save a heat we store: session name and date, racer names and bibs, finish times, splits, ranks, DNF or DQ status, folder, start delay, start offset, and whether the heat is pinned or archived.

When you save a racer group we store the group name and member names and bibs.

When you create a folder we store the folder name and its parent folder.

This data is saved to your account on Base44, the host that runs the app.

This browser also stores: your sign-in token, dark mode, countdown and sound defaults, auto-archive preference, an in-progress heat draft, whether you have seen the how-to, whether you dismissed the install prompt, and whether you accepted these legal terms.

A draft heat can include racer names, bibs, times, and clock state. It stays on this device until you resume, discard, or save it.

A service worker may cache this app’s own files on the device so the app can open when the network is slow. It does not cache API or function calls.

If you send an issue from the signed-in menu, we store the subject, message, your account email and name, the page URL, and your browser user agent.

The app may also email that report to an admin.

The public contact page opens your own email app, addressed to info@patten-labs.com. That form does not post the message to our servers.

You can download Excel or CSV, copy a text recap, or share a file through your device share sheet. Sharing goes to the app you choose on that device.

Exporting can mark the heat as exported so auto-archive can later delete it.

We do not take payments.

We do not offer file uploads.

We do not use Google Analytics, Mixpanel, or an advertising SDK.

In the published app, Base44 records the first part of the page path you open, such as home, login, or app. That request goes to Base44. It does not include your email or race results.

Base44 hosts the app, accounts, database, cloud functions, issue-report email, and those page-view logs.

Google, Apple, or Microsoft process your sign-in if you choose those buttons.

The app loads Inter and JetBrains Mono from Google Fonts. Your browser requests those files from Google.

We do not claim that processing stays in Canada.

We use it to run your account, save and show your heats, send verification and reset email, handle issue reports you send, and record which app page you open.

Active heats archive after 7 days unless you pin them. Exported archived heats can be deleted after 30 days unless you pin them. Unexported heats archive but are not auto-deleted. You can turn auto-archive off in Settings.

Saved groups and folders stay until you delete them.

Issue reports stay until an admin removes them. This app has no automatic delete for reports.

This app has no button to delete your whole account. Email info@patten-labs.com if you want the account removed.

Drafts, settings, and the acceptance record stay in this browser until you clear site data.

You can export or delete individual heats, groups, and folders. You can pin a heat so it is not auto-archived or auto-deleted. You can log out. You can clear this browser’s site data.

You can ask to access or correct your personal information by emailing info@patten-labs.com.

Patten Labs is in Ontario, Canada. This policy is written for that place.

If our practices change, we will update this page. A material change may ask you to accept again.

info@patten-labs.com